Gym Fly

Please take a moment and review our Frequently Asked Questions.

                1.            When will my order arrive?

                2.            How can I track my order?

                3.            What are your business hours and contact information?

                4.            What is your return policy?

                5.            When will I receive credit on my returned order?

                6.            If I returned my order, how will I know if you have received it?

                7.            Can I update or change my email address and contact information?

                8.            How do I unsubscribe from your email list?

1. When will my order arrive?

Orders placed before 12:00am MST will ship the same day. Your order will arrive in 2-3 business days when shipped within the continental United States.

2. How can I track my order?

Once your order ships, we will email you a notification with the tracking number included. Click here to log-in.

3. What are your business hours and contact information?

 Monday – Friday, 8am – 5pm MST, Closed Saturday, Sunday and all major holidays.

Toll Free:  1-888-666-0417 / email: support@gymfly.com

4. What is your return policy?

Please visit our shipping / Returns link on the bottom of the page. Here you will find all related details.

5. When will I receive credit on my returned order?

 We try to process all returns within 5 business days of arriving back in our warehouse. Credits can take up to (2) credit card billing cycles to appear on your statement.

6. If I returned my order, how will I know if you have received it?

 Once your returned item has been received in our warehouse, you will receive two automated emails, the first one confirming receipt of your package and the second confirming your credit. We recommend waiting at least 5 business days before you contact us in regards to your return. Keep in mind that credits can take up to two credit card billing cycles to appear on your statement.

7. Can I update or change my email address and contact information?

You can change your personal information by logging into your account or by emailing us at: support@gymfly.com

8. How do I unsubscribe from your email list?

If you no longer want to receive our emails please respond to support@gymfly.com